You develop a feel. You become more of an anthropologist because you can’t understand the language. Your power is observation and listening. Your ability to read nonverbal cues gets a lot better. Seeing the subtle things enhances your capability to read, understand, react.
A.G. Lafley, Chairman of the Board, President, and Chief Executive Officer of Procter & Gamble, on how his inquisitive nature helped him expand P&G to global markets.